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About Release-Date Delivery

Release-Date Delivery is available for eligible pre-order items we can deliver on the release date to select postal codes within Canada.

Shipping charges for Release-Date Delivery vary by item and are displayed on the order confirmation page. For chicanoeats.info Prime members, Release-Date Delivery is free when selecting Two-Day Shipping.

Tracking information isn't always available from carriers online for Release-Date Delivery. To see if it's available for your order, go to Tracking Your Package.

In the event of a missed delivery, we'll refund the shipping charge. This doesn't apply if a delivery is attempted but no one is available to accept the package. A signature isn't required for most Release-Date Delivery items, but we can't guarantee whether our carrier will leave a package if no one is available to accept it. If the package isn't left on your doorstep on the release date, your mail carrier should leave a note explaining your options for re-delivery or picking up the package at your local post office.

If a service interruption or failure outside of chicanoeats.info.ca's control occurs, including interruptions to our transportation systems or the services provided by our carriers, the Release-Date Delivery shipping charge refund doesn't apply.

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